Ethos,Culture and Vision of NTSSS North Tyneside Student Support Service

NTSSS aims to provide students with a tailored education to meet their individual needs and designed to give them the skills to improve their life chances and realise their potential.  We aim to support the progress of the learners; enabling them to develop self esteem, confidence, self worth, engagement in education alongside qualifications which enable them to access future pathways.  

The development of the learner’s personal integrity, self-respect and citizenship is central to all work.  NTSSS provides a supportive, consistent educational environment, providing the highest quality Alternative Educational Environment and experience for pupils 11-16. We promote positive mental health alongside academic achievement – whilst developing social skills, independence, self-motivation and respect for others. As a Trauma Informed School we understand that young people cannot be successful learners until they feel safe, valued and can be supported to regulate their emotions.

NTSSS is a place where young people can learn through supportive interaction, experience and success.  We aim to provide a safe environment for both young people and staff so that the emphasis can be placed upon growing, learning and fulfilling potential.  We recognize that young people may have talents in many different areas therefore extra curricular work (such as our Sports Academy) is integral to our work with student's.

We are committed to improving the life chances of our young people by removing barriers to learning, participation and achievement. 

Working in partnership with stakeholders is a very high priority.  The concerns of parents/carers will be listened to and acted upon where possible so that the needs of their children are effectively met. We also work with many partner organisations such as Health , Social Care and SEND support services.

NTSSS consists of the following provisions:

• Moorbridge PRU – KS3 – Endeavour
• Moorbridge PRU – KS4 – Aspire
• SSC – Student Support Centre/First Day Response
• TRAX – Nurture
• TRAX – Behaviour
• Outreach Support to Schools – groups and individuals
• Home and Hospital Tuition Servic

Mission statement and Vision…

‘Building Bridges.......’

We offer the full range of curriculum, teaching and learning and pastoral support which you would expect to see in the best mainstream Middle, High and secondary schools and academies in North Tyneside and Nationally.
We believe passionately that children and young people who, for whatever reason, are unable to attend mainstream schools/academies or are not succeeding in them, deserve as good an education as their peers at these schools/academies.

Children and young people who may be facing particular challenges and difficulties in their lives deserve the highest level of additional support to help them overcome these.

The highest expectations, an inclusive curriculum, a commitment to Safeguarding and a determination to cultivate success for every pupil are at the heart of everything we do.

We constantly evaluate and analyse practice to develop innovative and quality driven approaches to teaching and learning. We provide children and young people with compassion and challenge within a strong, stable and structured environment. We ensure every pupil is able to attain age related educational standards, approved qualifications and secure progression. We provide personalised learning which clearly identifies academic and personal goals and  targets and ensures the attainment of these. We also have robust Governance through our Management Committee/Governors to guarantee that the highest standards of leadership and management and teaching, learning and pastoral care are maintained and developed. We have achieved GOOD in our recent OFSTED with many outstanding features.


• We will create a secure and inspiring environment where each young person is supported holistically to enable them to take ownership of their lives, their learning and their decisions.
• We will help pupils achieve success by any means - we always adapt to meet the needs of individuals - success is non-negotiable. For our pupils there is no “good enough” - we aim to be exceptional.
• We will give all pupils a personalised learning experience which will secure their successful reintegration or transition into an appropriate educational provision, employment or training. Equally importantly, we help equip them with the skills to succeed in adult life such as developing communication, cooperation and confidence.
• We will clearly identify young people’s learning and personal needs, set clear  targets and regularly review these to ensure good progress, as well as ensuring pupils will reach age related educational standards. Wherever possible, we strive to support every Key Stage 4 learner to leave with at least 5 good GCSEs or equivalent. Many pupils far exceed this.
• We will ensure pupils receive quality teaching first to meet their individual learning needs; providing young people with compassion and challenge within a strong, stable and structured environment.
• We will instill each young person with an understanding of their inherent value and the value of others. We strive to enable them to go on to live in the world as independent people and meet the challenges of the 21st Century.
• We will listen to our learners, seeking to understand their ‘journey’ and any difficulties in their lives that make engagement a challenge then help them to re-engage.
• We will use robust Governance to guarantee that the highest standards of leadership and management and teaching, learning and pastoral care are maintained and developed.
• We will remain at least a GOOD in OFSTED judgements.
• We will always be an inclusive provision that values all children and adults in the school community; regardless of race, religion, gender, sexuality or disability.

Students are kept on the roll of their mainstream school and, under the arrangement made under the Education Act 2013, will usually be dual registered unless they are in Year 11 and will be single registered at Moorbridge PRU.

Good weekly communication between the schools, parents and Centre is encouraged. Parents can telephone or visit the Centre at any time to discuss the problems their child may be experiencing.  Schools have access to CPOMS so they are able to access live data about their pupils at any point. Each mainstream school has a named “Moorbridge Advocate” who is the key point of contact. Advocates attend strategic meetings every half term.